In any company that creates marketable items, there are 3 different places where a mistake might lead to the marketing of a defective product. If a consumer were to purchase and use that defective item, and if that particular consumer were to become injured, then that unfortunate event could serve as the basis for a defective product liability claim.
A flaw might get introduced during the manufacturing process
Typically, the flaw allows placement on the store shelves, or in the storehouse of an online retailer, of something with an undetected defect. In other words, the item’s flaw was overlooked, when members of the company’s quality control division chose to evaluate that same item’s condition.
One or more designers might aid the creation of an inherently dangerous product.
This sort of mistake usually causes an entire line of products to demonstrate the effect of the designers’ flawed approach. A recall of all the vehicles that came out of one company’s manufacturing plant during a given year demonstrates the nature of a problem that was caused by a designer’s suggestion.
Companies that sell toys for children, or items that are used by those that care for infants also dread discovery of a design-related problem. Personal Injury Lawyer in London know that no company wants its brand to be linked to a flaw that has exposed children or infants to a recognized danger.
When marketers allow a product’s instructions to lack a desirable level of completeness, or permit the absence of a warning, then a 3rd type of problem adds to those that might push a consumer to file a defective product liability claim.
Products with an obvious source of danger do not need a warning. Consumers do not expect to find a warning on a pair of scissors, or on a cutting knife. Yet parents do watch for any warnings that might appear on the box that holds a children’s toy.
Similarly, the consequences for the lack of a warning would not apply to some packaged good that had one of the more typical openings. Yet those consequences could affect a company that had chosen to put its packaged good in a container with an unusual opening. That would certainly be the case, if someone were injured, while trying to open that unusual container.
Marketers should never assume the consumers’ knowledge of the facts that led to creation of a given product, or to the nature of its packaging.
Instructions should be as complete as possible. A warning should be clear and obvious, so that the chances for reports of a flaw-caused injury do not surface. That is the guidance that should direct all of those that contribute to the widespread distribution and marketing of one or more products.